Terms and Conditions

What you need to know

It is our wish that you are pleased with our service & products and therefore we would urge you to read the following terms & conditions. The following conditions, together with the relevant information set out on our website, will form part of your contract with Tiger Trophies Limited.

Our terms & conditions are reviewed and updated from time to time. When we do this, we may make changes to the terms & conditions so that they are as up-to-date as possible in order to comply with law and so that we continue to provide you with relevant information about our service.

The conditions of ordering, in force at the time when you make your order, are those that apply to your order, unless we provide you with a copy of our new conditions of service. Please remember to read and check the conditions of ordering each time you make a order with us as they may have changed since your last order.

If any part of these Booking Conditions is found to be invalid, or unenforceable, then the remainder of the conditions will not be affected, and remain valid and enforceable.

How to pay Payment can be made by bank transfer, cheque, or cash.  Prices in the brochure and web site are all ‘from’ and a guide price. You may be charged extra for engraving & delivery services.

Ordering Conditions

When you place an order, you guarantee that you have the authority to accept and do accept the terms of these ordering terms & conditions. Your contract with Tiger Trophies is made once the following steps have been fulfilled: a) You have made the required payment on order  b) Tiger Trophies Limited confirmation invoice has been sent to you. Your contract with Tiger Trophies  Limited commences on the date of issue of your confirmation invoice. You must check your invoice carefully and raise any queries with Tiger Trophies Limited immediately upon receipt. This contract is made on the terms of these booking conditions, which are governed by English Law, and the jurisdiction of the English Courts.

Your Payment

All orders require full payment at the time of order confirmation and full details will be sent to you.   Payment may be made by cash, cheque, bank transfer to Tiger Trophies Ltd.   Please note, failure to pay will result in your order being cancelled.

Order Time

Wherever possible, we ask for at least 7 days notice for an order.  We will endeavour to turn around orders at less notice but this can not be guaranteed.  Please supply the date you require your order at the time of ordering.

Delivery of Orders

Delivery of orders will be made via the following options:

Personal delivery to your door within the local area – by mutual arrangement for a delivery fee of £10.00

Courier direct to your door – price will be confirmed depending on delivery date & size of order

Royal Mail – price will be confirmed depending on delivery date & size of order

If you have a complaint

We sincerely hope you will not encounter any problems with our service or products, but in the unlikely event that you do, you must notify us immediately this must be brought to the attention of Tiger Trophies Limited.  Most problems are capable of being remedied and we will do our best to ensure they are, failure to report your complaint in this way may jeopardise any future claim. Should however, you remain unhappy, you must put an unresolved complaint in writing to us within 28 days of receiving your order.  We will then investigate the matter so that an amicable resolution can be reached if at all possible. We regret we cannot accept liability if you have not notified us in accordance with these Booking Terms and Conditions.

Tiger Trophy Prices

Prices published in our brochures and appearing on this website supersede those printed in all previous editions of our trophy literature. For current prices, (subject to availability) please visit www.tigertrophies.co.uk or contact the office on 020 3327 6279. We reserve the right to alter the prices of any of the products shown in our brochure or on our website. You will be advised of the current price of the products that you wish to order before your contract is confirmed.

Thank you for your co-operation.

Privacy Statement

Use of Information

This statement explains how we may collect and use information about you through our websites. If you have any questions about our privacy policies or want to exercise your right to see a copy of the information that we hold about you please send an email to our data protection officer sales@tigertrophies.co.uk.

Your personal information refers to the data obtained from you in connection with the service provided. Your privacy is important to us and we promise to respect your personal information.

Information is collected lawfully and in accordance with the Data Protection Act 1998 and we will do our best to ensure that your details are accurate and up-to-date.

Marketing communication, newsletters and mailshots

We do not seek to identify individual visitors unless they agree to share their personal details either through an online form on Tiger Trophy’s website or direct contact with us.  We will only use your details to send you information from Tiger Trophies that you have specifically requested to receive.

If you no longer wish to receive such information, our emails contain a link that will allow you to change or terminate your subscription to our email alerting service. Alternatively, you can let us know your preferences by sending an email to sales@tigertrophies.co.uk. We will not use your information for purposes that are not clear when you provide your details, and will not disclose it outside Tiger Trophies, unless required to do so to fulfil your order or in very limited circumstances and only with your agreement or where we are legally obliged to do so.

How we use cookies

When you use our websites, we like to make your experience as engaging as possible.  To do this we use cookies. Cookies are small amounts of information that are sent to and are stored on your computer. They are used by us to identify you when you visit the site. They contain two pieces of information: a site name and unique user ID.

Cookies cannot be used alone to identify you, although they may be used to identify your IP address. Cookies help us and/or third party websites recognise your device the next time you visit and may remember details such as your username and preferences, analyse how the website is performing, or allow us to recommend content we believe is relevant to you.

Cookie type purpose

Performance cookies; Google Analytics – These cookies are used to collect information about how you use our sites. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Functionality cookies – These cookies are used to remember choices visitors have made including for example, remembering that a visitor has previously entered information in an online form.

Targeting/advertising cookies – These cookies are usually set by a third party in order to ensure a visitor gets shown a random, varied list of travel offers on each page they visit.

By using our website, you agree that we can place these types of cookies on your device. We may change ‘HOW WE USE COOKIES’ from time to time. It is your responsibility to check the policy regularly. You will be deemed to have accepted any amendments to the policy if you continue to make use of the website after a change to ‘HOW WE USE COOKIES’ has been made.

If you do not wish to have Cookies placed on your computer you can disable cookies on your Internet browser. For more information visit www.aboutcookies.org.

Please be aware that restricting cookies may impact on the functionality of Tiger Trophies Limited website.

Tiger Trophies website may contain hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies, including cookies, and we urge you to review them. They will govern the use of personal information you submit or is collected by cookies whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.